:root{
  --campaign:#174f78;
  --campaign-dark:#103a59;
  --campaign-soft:#eef6fb;
  --campaign-line:#9bbbd0;
}

/* Llamada de portada */
.complaint-callout{
  display:grid;
  grid-template-columns:minmax(0,1fr);
  align-items:center;
  gap:18px;
  margin:0 0 24px;
  padding:38px 40px;
  background:linear-gradient(145deg,#fff 0%,#f2f8fc 100%);
  border:1px solid var(--campaign-line);
  border-radius:12px;
}

.complaint-callout p:last-child{
  margin-bottom:0;
}

.complaint-kicker,
.section-number{
  margin:0 0 8px;
  color:var(--campaign);
  font-size:.82rem;
  font-weight:700;
  letter-spacing:.06em;
  line-height:1.35;
  text-transform:uppercase;
}

.complaint-callout-title{
  margin:0 0 8px;
  font-size:2.35rem;
  font-weight:700;
  line-height:1.15;
}

.complaint-callout-reference{
  margin:0 0 18px;
  color:var(--campaign);
  font-size:.82rem;
  font-weight:700;
  letter-spacing:.06em;
  line-height:1.35;
  text-transform:uppercase;
}

.complaint-callout-action{
  margin:0;
}

.cta-campaign{
  color:#fff;
  background:var(--campaign);
  border-color:var(--campaign);
  font-weight:650;
}

.cta-campaign:hover{
  color:#fff;
  background:var(--campaign-dark);
  border-color:var(--campaign-dark);
  opacity:1;
}

/* Página de la queja */
.complaint-page{
  font-size:1rem;
}

.complaint-page .breadcrumb{
  margin-bottom:20px;
  color:var(--muted);
  font-size:.92rem;
}

.complaint-hero{
  margin:0 0 24px;
  padding:38px 40px;
  background:linear-gradient(145deg,#fff 0%,#f2f8fc 100%);
  border:1px solid var(--campaign-line);
  border-radius:12px;
}

.complaint-hero h1{
  max-width:800px;
  margin:0 0 18px;
  font-size:2.35rem;
  line-height:1.15;
}

.complaint-lead{
  max-width:820px;
  margin-bottom:22px;
  font-size:1.13rem;
  line-height:1.65;
}

.complaint-actions{
  display:flex;
  flex-wrap:wrap;
  gap:10px;
}

.complaint-section{
  margin:0 0 46px;
  scroll-margin-top:180px;
}

.section-heading{
  margin-bottom:18px;
  padding-bottom:12px;
  border-bottom:1px solid var(--line);
}

.section-heading h2{
  margin:0;
  font-size:1.75rem;
  line-height:1.25;
}

.resource-grid,
.issue-grid{
  display:grid;
  grid-template-columns:repeat(3,minmax(0,1fr));
  gap:16px;
}

.resource-card,
.issue-card{
  display:flex;
  min-width:0;
  flex-direction:column;
  padding:22px;
  background:#fff;
  border:1px solid var(--line);
  border-radius:12px;
}

.resource-card-primary{
  background:var(--campaign-soft);
  border-color:var(--campaign-line);
}

.resource-number,
.issue-number{
  margin:0 0 10px;
  color:var(--campaign);
  font-size:1.7rem;
  font-weight:800;
  line-height:1;
}

.resource-card h3,
.issue-card h3{
  margin:0 0 10px;
  font-size:1.12rem;
  line-height:1.3;
}

.resource-card p:not(.resource-number){
  flex:1;
}

.resource-card .cta{
  min-width:0;
  margin-top:8px;
}

.issue-grid{
  margin-top:24px;
}

.issue-card{
  border-top:4px solid var(--campaign);
}

.request-summary{
  margin-top:20px;
  padding:22px 24px;
  background:#f7f7f7;
  border-radius:10px;
}

.request-summary h3{
  margin:0 0 10px;
}

.request-summary p:last-child{
  margin-bottom:0;
}

.resource-note{
  margin:12px 0 0;
  color:var(--muted);
  font-size:.9rem;
}

.request-summary ul,
.audience-list{
  margin:0;
  padding-left:1.25rem;
}

.request-summary li,
.audience-list li{
  margin-bottom:8px;
}

.audience-list{
  display:grid;
  grid-template-columns:repeat(2,minmax(0,1fr));
  gap:10px 30px;
  margin-top:18px;
}

.adhesion-steps{
  margin:0;
  padding:0;
  list-style:none;
  counter-reset:adhesion-step;
}

.adhesion-steps li{
  position:relative;
  display:grid;
  grid-template-columns:58px minmax(0,1fr);
  gap:18px;
  padding:0 0 26px;
  counter-increment:adhesion-step;
}

.adhesion-steps li::before{
  display:flex;
  align-items:center;
  justify-content:center;
  width:48px;
  height:48px;
  color:#fff;
  background:var(--campaign);
  border-radius:50%;
  content:counter(adhesion-step);
  font-weight:800;
}

.adhesion-steps li:not(:last-child)::after{
  position:absolute;
  top:52px;
  bottom:4px;
  left:23px;
  width:2px;
  background:var(--campaign-line);
  content:"";
}

.adhesion-steps h3{
  margin:0 0 4px;
  font-size:1.1rem;
}

.adhesion-steps p{
  margin:0;
}

.adhesion-text{
  margin-top:18px;
  overflow:hidden;
  border:1px solid var(--campaign-line);
  border-radius:10px;
}

.adhesion-text summary{
  padding:16px 18px;
  color:#fff;
  background:var(--campaign);
  cursor:pointer;
  font-weight:700;
}

.adhesion-text summary:hover{
  background:var(--campaign-dark);
}

.adhesion-text summary:focus-visible{
  outline:3px solid #000;
  outline-offset:-5px;
}

.adhesion-text-body{
  padding:22px;
  background:#f8fbfd;
}

.adhesion-text-body p:last-child{
  margin-bottom:0;
}

.final-action{
  padding:30px;
  background:var(--campaign-soft);
  border:2px solid var(--campaign);
  border-radius:12px;
}

.final-action h2{
  margin:0 0 10px;
  font-size:1.65rem;
}

.final-action .complaint-actions{
  margin-top:18px;
}

.complaint-page a:focus-visible,
.complaint-callout a:focus-visible{
  outline:3px solid #000;
  outline-offset:3px;
}

@media (max-width:768px){
  .complaint-callout{
    grid-template-columns:1fr;
    gap:16px;
    padding:26px 22px;
  }

  .complaint-callout-title{
    font-size:1.85rem;
  }

  .complaint-callout-action{
    min-width:0;
  }

  .complaint-callout .cta{
    display:block;
    width:100%;
  }

  .complaint-hero{
    padding:26px 22px;
  }

  .complaint-hero h1{
    font-size:1.85rem;
  }

  .complaint-lead{
    font-size:1.04rem;
  }

  .resource-grid,
  .issue-grid,
  .audience-list{
    grid-template-columns:1fr;
  }

  .section-heading h2{
    font-size:1.5rem;
  }

  .complaint-actions{
    flex-direction:column;
  }

  .complaint-actions .cta{
    width:100%;
    min-width:0;
  }

  .adhesion-steps li{
    grid-template-columns:46px minmax(0,1fr);
    gap:12px;
  }

  .adhesion-steps li::before{
    width:40px;
    height:40px;
  }

  .adhesion-steps li:not(:last-child)::after{
    top:44px;
    left:19px;
  }

  .final-action{
    padding:24px 20px;
  }
}